In the 1950s, Carl Rogers made a defining change in the way therapists viewed their patients: rather than the expert therapist needing to fix the patient (as in psychoanalysis), Rogers proposed that the client was the expert in their own life and therefore the client was best-placed and capable to… Read More »Unconditional Positive Regard
So you’re an “agile coach” day-to-day, but you want to get some sort of certification. Which one should you get? Here’s a summary of some of the most popular options. Agile Coach (ICP-ACC) ICAgile has a number of tracks, two of them relating to coaching: Agile Coaching (ICP-ACC) and Coaching… Read More »Agile coaching certification
When coaches start a new coaching engagement with an individual, it is usual for them to agree how they will work together. This is referred to as contracting. You will note that this is a verb (as in “to settle or establish by agreement”), rather than a noun (as in… Read More »Contracting
“Welcome to the most successful sports club in the world.” Founded in 1818, the Leander Club in Henley on Thames is well-placed to make that claim. 12 athletes from the Leander Club won gold medals in Rio 2016. The club has a tally of 123 golds since 1908 and is… Read More »Going for gold
How does your organisation measure success? Most people would probably answer that question by stating some sort of financial performance metric: revenue, margin, sales, EBITDA. Of course they would. After all, we are in business to make money. So what happens when our efforts are entirely focussed on those metrics,… Read More »Financial targets aren’t customer focussed goals
In a recent conversation with an “Agile Coach”, the conversation turned to coaching in an organisational setting. The coach said: “It’s my job to tell people that they are doing things wrong, and that they should approach things the way I tell them to… I’m a bit like Jose Mourinho…… Read More »“The special one”
During a recent consulting engagement, I was working with the leadership team on the next phase of their organisational evolution. We were talking about the kind of culture they wanted to build, and the topic of autonomy was raised. The concept of autonomy has been popularised by Dan Pink in… Read More »Autonomy in practice
Is part of my job to be a psychotherapist? I know that I need to foster a desire to improve and help people adjust to change, but should I also be trained to deal with people’s neuroses too? We are all strange and have our idiosyncrasies, but if someone is… Read More »The Coach’s Casebook
I want my kids to do well in life. I encourage them to embrace new experiences and challenges. I think that I offer words of encouragement on a regular basis. However, like most parents, the words I use apparently don’t help them to succeed; they encourage failure. “Don’t spill… Read More »Visualisation
I’ve been attending stand ups for the better part of 10 years. I’ve been to some good ones, some bad ones and some really bad ones. More recently, I’ve been helping the teams I work with now, to get more value from them. We encouraged ourselves to think about what… Read More »Are You Getting Value From Stand Ups?
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