Our blog

The Coach’s Backpack

What is the difference between a business coach and a football coach? Or the difference between a voice coach and a systemic coach? No, that’s not the start to one of my terrible jokes; I genuinely wanted to discover how the wide range of coaches that are out there differ. For… Read More »The Coach’s Backpack

The Scrum Guide changes

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  • 4 min read

In November 2020, Ken Schwaber and Jeff Sutherland (the creators of Scrum) released an updated version of The Scrum Guide. There were quite a few changes. Here are the ones that Jim, Jit and David think are most significant to teams. Addition of the Product Goal The Scrum Guide says:… Read More »The Scrum Guide changes

Core value of Agile #1

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  • 4 min read

Individuals and interactions over processes and tools Client: ‘They aren’t actioning my request!’ Jim: ‘When did you ask them for it?’ Client: ‘Let me think… I raised a ticket in Jira a week or so ago and nothing has happened.’ That was an actual conversation we had with a client… Read More »Core value of Agile #1

Agile Fundamentals and Beyond

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  • 2 min read

For over 7 years, we have been regularly writing articles on scrumandkanban.co.uk. It enables us to write considered pieces, spending time crafting an intelligent and insightful piece. But we are aware that people like to consume information in different ways, so have decided to augment our written contributions with two… Read More »Agile Fundamentals and Beyond

Is Agile the same as Scrum?

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  • 1 min read

Our new YouTube series (and accompanying podcast) is focused on the fundamentals of Agile … so we’ve named it AGILE FUNDAMENTALS & BEYOND. We will be asking the questions that everybody who is starting with Agile wants answered. The first episode asks “Is Agile the same as Scrum?” and features… Read More »Is Agile the same as Scrum?

How to train an organisation

“Our teams don’t need training because we have some experienced people who can explain it to the rest.” Wouldn’t it be marvellous if knowledge got shared like that? A few ‘evangelists’ gradually educating the whole workforce. The problem is, these evangelists have often learned on the job, picking up practices,… Read More »How to train an organisation

What is service design?

When writing The Innovation Revelation, I discovered that service design is a mystery to many people. So I thought it would be beneficial to ask a bunch of experts to provide an explanation. Here is a compilation of clips taken from 14 experts: Their full videos (and more) will be… Read More »What is service design?

What customers want

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  • 3 min read

“I have an idea.” The 4 words that strike fear into my wife How do you know if your killer new idea is really any good? Although my recent book, The Innovation Revelation, looked at finding solutions to customers’ problems at a macro level (i.e. from understanding the intersection between… Read More »What customers want