How does your organisation measure success? Most people would probably answer that question by stating some sort of financial performance metric: revenue, margin, sales, EBITDA. Of course they would. After all, we are in business to make money. So what happens when our efforts are entirely focussed on those metrics,… Read More »Financial targets aren’t customer focussed goals
In a recent conversation with an “Agile Coach”, the conversation turned to coaching in an organisational setting. The coach said: “It’s my job to tell people that they are doing things wrong, and that they should approach things the way I tell them to… I’m a bit like Jose Mourinho…… Read More »“The special one”
During a recent consulting engagement, I was working with the leadership team on the next phase of their organisational evolution. We were talking about the kind of culture they wanted to build, and the topic of autonomy was raised. The concept of autonomy has been popularised by Dan Pink in… Read More »Autonomy in practice
Is part of my job to be a psychotherapist? I know that I need to foster a desire to improve and help people adjust to change, but should I also be trained to deal with people’s neuroses too? We are all strange and have our idiosyncrasies, but if someone is… Read More »The Coach’s Casebook
I want my kids to do well in life. I encourage them to embrace new experiences and challenges. I think that I offer words of encouragement on a regular basis. However, like most parents, the words I use apparently don’t help them to succeed; they encourage failure. “Don’t spill… Read More »Visualisation
I’ve been attending stand ups for the better part of 10 years. I’ve been to some good ones, some bad ones and some really bad ones. More recently, I’ve been helping the teams I work with now, to get more value from them. We encouraged ourselves to think about what… Read More »Are You Getting Value From Stand Ups?
In my last post, Coaching v Mentoring, I talked about how, in my opinion, a Coach is someone who helps people “identify and achieve their goals” and that a coach should do this through questioning rather than “the coach influencing or giving their own opinion on the subject”. Surely, this… Read More »G.R.O.W as a Coach
Reading David Lowe’s excellent post The Rowing Coach, got me thinking about the differences between a coach and a mentor, and the role someone like an Agile Coach or Scrum Master may take when working with teams or organisations. Should they purely be a coach, solely be a mentor, or… Read More »Coaching v Mentoring
Chris O’Hara is a full-time rowing coach working with Oxford University. The ladies 4 x lightweight scullers (four people, two oars each) are heading to the European Universities Games 2014 in Rotterdam at the end of July, and he is determined they will be at their best. But how does… Read More »The Rowing Coach
“I went back to the office after completing the 2-day Certified ScrumMaster course. People expected me to have answers and solutions, but nobody was offering me any support. I felt lost and alone.” Heard that before? Yes, we had too. So a group of us at a Scrum retreat… Read More »Help is coming!