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Unconditional Positive Regard

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  • 3 min read

In the 1950s, Carl Rogers made a defining change in the way therapists viewed their patients: rather than the expert therapist needing to fix the patient (as in psychoanalysis), Rogers proposed that the client was the expert in their own life and therefore the client was best-placed and capable to… Read More »Unconditional Positive Regard

Scenario-based learning

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  • 4 min read

At this month’s meetup we tried something new: allowing people to learn by putting them in a simulation of a Scrum event. That is, we created a daily stand-up and retrospective using ‘actors’, then asked participants to jump in if they thought they could do a better job at facilitating.… Read More »Scenario-based learning

How to demotivate people

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  • 4 min read

Abraham Lincoln’s “you can’t please all the people all of the time” is certainly true, but sometimes we make the situation worse unnecessarily. Here’s my list of 10 ways to demotivate people in a working environment that are all avoidable: 1. Refer to people as “Resources” Printers, paper, pens, computers… Read More »How to demotivate people

Why organisations fail

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  • 4 min read

John Kotter is a professor of leadership at Harvard, as well as a best-selling author. One of his most famous books, Leading Change, outlines eight errors that cause corporate “change efforts” to fail. How many do you recognise? #1: Complacency In short, the organisation doesn’t create a great enough sense… Read More »Why organisations fail

What is a Servant Leader?

“Scrum Mastery is about servant leadership.” “The best leaders are servant leaders.” We hear statements like this a lot in our agile world. But what does it actually mean? It all started in 1970 with Robert K. Greenleaf’s essay “The Servant as Leader”. What does Servant Leadership mean? Greenleaf says… Read More »What is a Servant Leader?

Agile coaching certification

So you’re an “agile coach” day-to-day, but you want to get some sort of certification. Which one should you get? Here’s a summary of some of the most popular options. Agile Coach (ICP-ACC) ICAgile has a number of tracks, two of them relating to coaching: Agile Coaching (ICP-ACC) and Coaching… Read More »Agile coaching certification

Contracting

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  • 3 min read

When coaches start a new coaching engagement with an individual, it is usual for them to agree how they will work together. This is referred to as contracting. You will note that this is a verb (as in “to settle or establish by agreement”), rather than a noun (as in… Read More »Contracting