Category Archives: coaching

Scenario-based learning

At this month’s meetup we tried something new: allowing people to learn by putting them in a simulation of a Scrum event. That is, we created a daily stand-up and retrospective using ‘actors’, then asked participants to jump in if they thought they could do a better job at facilitating. Preparation Ahead of the session,… Read More »

How to demotivate people

Abraham Lincoln’s “you can’t please all the people all of the time” is certainly true, but sometimes we make the situation worse unnecessarily. Here’s my list of 10 ways to demotivate people in a working environment that are all avoidable: 1. Refer to people as “Resources” Printers, paper, pens, computers are resources; people aren’t. Referring… Read More »

Agile coaching certification

So you’re an “agile coach” day-to-day, but you want to get some sort of certification. Which one should you get? Here’s a summary of some of the most popular options. Agile Coach (ICP-ACC) ICAgile has a number of tracks, two of them relating to coaching: Agile Coaching (ICP-ACC) and Coaching Agile Transitions (ICP-CAT). ICAgile says… Read More »

Contracting

When coaches start a new coaching engagement with an individual, it is usual for them to agree how they will work together. This is referred to as contracting. You will note that this is a verb (as in “to settle or establish by agreement”), rather than a noun (as in “the written form of such… Read More »

SOOP(L)AR framework

There are many frameworks promoted by coaching books and courses: Whitmore’s GROW, Prosci’s ADKAR, Bonham-Carter’s STAR, Full Potential Group’s CIGAR, Hawkins’ CLEAR to name just a few. Although they are all different in their detail and order, most are similar enough that they include: Establishing a goal, based on the client’s current situation Consideration of… Read More »

Going for gold

“Welcome to the most successful sports club in the world.” Founded in 1818, the Leander Club in Henley on Thames is well-placed to make that claim. 12 athletes from the Leander Club won gold medals in Rio 2016. The club has a tally of 123 golds since 1908 and is the home to heroes such… Read More »

How to listen like a hostage negotiator

There’s a man in the house in front of you. He’s tied his wife to a chair, poured petrol over her and is threatening to set her on fire. “I’ve been at work all day. When I get home, I find her [his wife] on the phone, and she refuses to tell me who she’s… Read More »