Individuals and interactions over processes and tools Client: ‘They aren’t actioning my request!’ Jim: ‘When did you ask them for it?’ Client: ‘Let me think… I raised a ticket in Jira a week or so ago and nothing has happened.’ That was an actual conversation we had with a client… Read More »Core value of Agile #1
I recently met the head of one of the world’s oldest organisations. Despite being incredibly high profile and serving millions of customers each year, their delivery process is far from perfect. As we sat chatting over a glass of sherry and a mince pie (apparently he never tires of them), the… Read More »Is Father Christmas agile?
“Our highest priority is to satisfy the customer through early and continuous delivery of valuable software” As we all know this is the first principle behind the Agile Manifesto. But how do we understand the value of the things we are working on and delivering? And why would we want… Read More »Cost of Delay
I have worked in lots of organisations where ‘management’ has tried to measure and monitor development teams with the aim of seeing how the teams are performing and then using that information to drive through improvements in performance. This desire to measure and control things can often have some unintended… Read More »The Cobra Effect
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