We’ve all heard of the term Kaizen, and we all know that it is the practice of continuous improvement. The practice of Kaizen has served many of the teams and organisations I have worked with well. Teams that were previously floundering in mediocrity grew into great teams by the fact… Read More »When gradual improvement is not enough
Imagine working in a hospital and accidentally injecting someone with the wrong thing (a toxic antiseptic instead of a harmless dye). Over the next three weeks, as a result of your mistake, they slowly die. This was the fate of a “much loved mother-of-four”, Mary McClinton, in a Seattle hospital… Read More »Life and Death Kanban
In 2004 I went to a friend’s house for dinner and she served up what can only be described as “a disgusting mush”. This mush was apparently risotto. From that moment on, I was risotto’s biggest opponent. I fought against it whenever it appeared on menus. It was, in my… Read More »Kanban risotto
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