G.R.O.W as a Coach

In my last post, Coaching v Mentoring, I talked about how, in my opinion, a Coach is someone who helps people “identify and achieve their goals” and that a coach should do this through questioning rather than “the coach influencing or giving their own opinion on the subject”. Surely, this is easier said than done?… Read More »

Working Left to Right

In western societies we read from left to right. We are conditioned to look to the top left first. During a recent stand up, a team member pointed out that our kanban board asks us to do almost the opposite. Our work is pulled from left to right. Those work items that are closest to being live are naturally… Read More »

Life and Death Kanban

Imagine working in a hospital and accidentally injecting someone with the wrong thing (a toxic antiseptic instead of a harmless dye). Over the next three weeks, as a result of your mistake, they slowly die. This was the fate of a “much loved mother-of-four”, Mary McClinton, in a Seattle hospital in 2004 when the two… Read More »

Rating ITV

I spent yesterday morning at ITV. It’s always interesting to see how another company works. Like most organisations it has some good and bad practices, with some teams being more developed than others. All usual stuff. What stood out was the overall belief in self-organisation. It was evident that team processes and practices were decided… Read More »

Retro: The Movie

How good are your retrospectives? Could they be better? Do you have the opportunity to watch other teams’ retros? Is there someone who you can invite to critique your meetings? During my time at Net-A-Porter, I was lucky enough to work with some excellent people and we helped each other improve. However, at a recent… Read More »

A better way to communicate?

In my recent post; Individuals and Interactions over Processes and Tools I discussed how there may be difficulties with how we interact with each other.   So how might be a good way to talk to one another? Marshall Rosenberg, a well-known psychologist, created a communication process in the early 1960s called Nonviolent Communication (NVC). … Read More »

Do ALM Tools Encourage Communication Waste?

Application Lifecycle Management (ALM) tools are supposed to make our lives easier. They provide a one stop shop where we can author and store requirements, manage bugs or issues, manage projects and even manage the build and release of software. Some of them even act as Source Code Management tools as well, but are they… Read More »