Fitness for Purpose

Is your business fit for purpose? What does that actually mean? And how does it relate to what we do? It’s a topic that is regularly referred to in groups that deal with change. It’s a particular favourite of David J. Anderson’s, who I’ve heard mention it a number of times. The Macmillan dictionary says,… Read More »

G.R.O.W as a Coach

In my last post, Coaching v Mentoring, I talked about how, in my opinion, a Coach is someone who helps people “identify and achieve their goals” and that a coach should do this through questioning rather than “the coach influencing or giving their own opinion on the subject”. Surely, this is easier said than done?… Read More »

Working Left to Right

In western societies we read from left to right. We are conditioned to look to the top left first. During a recent stand up, a team member pointed out that our kanban board asks us to do almost the opposite. Our work is pulled from left to right. Those work items that are closest to being live are naturally… Read More »

Life and Death Kanban

Imagine working in a hospital and accidentally injecting someone with the wrong thing (a toxic antiseptic instead of a harmless dye). Over the next three weeks, as a result of your mistake, they slowly die. This was the fate of a “much loved mother-of-four”, Mary McClinton, in a Seattle hospital in 2004 when the two… Read More »

Rating ITV

I spent yesterday morning at ITV. It’s always interesting to see how another company works. Like most organisations it has some good and bad practices, with some teams being more developed than others. All usual stuff. What stood out was the overall belief in self-organisation. It was evident that team processes and practices were decided… Read More »

Retro: The Movie

How good are your retrospectives? Could they be better? Do you have the opportunity to watch other teams’ retros? Is there someone who you can invite to critique your meetings? During my time at Net-A-Porter, I was lucky enough to work with some excellent people and we helped each other improve. However, at a recent… Read More »