The Innovation Revelation: A story about satisfying customer needs

Thank you for coming.

Why are you here?

At some point, you showed an interest in a book that I’m writing to explain certain ideas (e.g. agile, user-centred design, service design). I would really appreciate your feedback on what I’ve written so far.

How to give me feedback

Totally up to you.

  • Email me
  • Meet for lunch/coffee
  • Call me
  • Leave feedback via the form at the bottom of each chapter (you can comment on each chapter as you go or in one lump at the end)
  • Twitter (@bigpinots)

The feedback form can be sent anonymously, but if you tell me your name then I’m able to ask for more information if I don’t understand what you are telling me. But, anonymous feedback is better than no feedback. So, again, it’s up to you.

What kind of feedback do I want?

The open and honest type of feedback.

I can handle it. I promise. This is actually already version 2.5 of the book. The feedback I got on previous versions helped me get to this version. Without that feedback, I would have wasted days and days of my time. So, please, don’t hold back.

What’s in it for you?

As well as a warm, fuzzy feeling that you’ve helped someone, I’ll also put your name in the acknowledgements section of the book (unless you only give me anonymous feedback, in which case I can’t name you). Oh, and hopefully it will be an enjoyable read. If not, please tell me!

Can I start reading now?

Yes, please do. However, you’ll need a password. If I haven’t sent you that (or you’ve forgotten), get in touch with me.

If you’ve just stumbled across this page but fancy having a read, drop me a line.

Thank you again. I really do appreciate your help.