Category Archives: terminology

I spy a dysfunction in the house

Charlie is at his wits end. He and his team suffer from their organisation’s bad practices on a daily basis and he has had enough. He writes his resignation letter, listing a dozen problems. Some of you will recognise this as the start to my new book, a story about a fictional organisation called Nuttinghams.… Read More »

Unconditional Positive Regard

In the 1950s, Carl Rogers made a defining change in the way therapists viewed their patients: rather than the expert therapist needing to fix the patient (as in psychoanalysis), Rogers proposed that the client was the expert in their own life and therefore the client was best-placed and capable to find a solution to their… Read More »

Dual-track agile

I often get asked how researchers and designers are meant to synchronise with the development team. Split-team agile (aka mini-waterfall) “Is it okay to have research and design running one sprint ahead of the build team?”   Their suggestion is that we split the team in two: sub-team A (usually researchers and/or designers) and sub-team… Read More »

Calming the noise

With our addictive apps, sticky widgets, and blindly engaging interactions, we’ve created an era of distraction and fear. How familiar is the following scenario? You’re focusing on writing an email when your watch vibrates to alert you to a new email. Buzz. You give it a quick glance, decide to deal with it later and… Read More »

Kanban boards

What is this? “It’s a Kanban board” is the most common answer. It’s not. It might be an “Agile Board” or a “Scrum Board”, but it’s not a Kanban board. Here’s why. Although 看板 (Kanban) has multiple meanings in Japanese, what we (and the people who claim boards like the one above are Kanban boards) mean… Read More »

Where is Agile on the adoption curve?

Where are Agile and Scrum on the adoption curve? What about Kanban? XP? SAFe? Waterfall? This is what we recently asked attendees at the London Agile Discussion Group. What is the adoption curve? The Diffusion of Innovations, or adoption curve, seeks to explain how, why and at what rate new ideas and innovations spread. The… Read More »