A couple of months ago, I talked about trying to innovate on society’s real-life problems. My idea was to create an environment where we could harness the power of great minds (who are not currently connected to the problem) to bring fresh ideas and explore new options. Last month, we ran… Read More »Innovating courts
I’m hooked on a new series. Despite its name, The Fix is not about drugs or an assassin, but about service design. We’re going to be talking more and more about service design on this blog soon but, to begin with, I’d direct you over to BBC Radio 4. My… Read More »The Fix
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